406 Cherry Lane Road - East Stroudsburg, PA 18301       570.620.2246 (Call 9:30AM - 9:00PM Only)

       
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Policies

Smoking/Pets/Children: Cranberry Manor is a non-smoking inn. Smoking is permitted on the covered porches and grounds only. Our resident cats "Gretchie and Grace" and dog "Scully" do not permit us to accept pets of any kind.  Our pets are kept in the owners quarters and are not allowed to roam on the B&B side of the house. If you have any allergy concerns please give us a call.

Please note that we only accept well behaved children over 14 years of age.

Minimum Stays:   

Sunday - Thursday - 1 night stays are available with the exception of  "some" holiday/holiday weekends or special event dates.

Friday - Saturday - 2 night minimum stay "most" Friday and Saturday nights. Sometimes one night stays are available "last minute" just give us a call or check online for availability and online booking.  We also have waitlists available as we do get last minute cancellations.  

Same Day Reservations:  Reservations are required so if your are looking for same day arrival you will need to call us.  Reservations for same day arrival cannot be booked online.  You can reach us between the hours of 9:30AM and 9:00PM.

Reservation/Confirmation: For your convenience you may book your room online 24/7.  Simply click on "Reservations" located on the left side of the web page to book your reservation.  Once completed you will also receive an email confirmation with information about your reservation. You may also call us to make a reservation. We accept calls from 9:30 A.M. until 9:00 P.M. (please, no late night or early morning calls as this is also our residence phone).   Reservations are required so if your are looking for same day arrival you will need to call before your arrival so we can be available. 

Deposit/Payment:  Reservations require 1 night regular room rate deposit + tax "per" room booked and remaining balance due is paid at time of check-in. "Special Packages" are paid in full at time of booking.  We accept MasterCard, Visa, Discover, Diners Club, American Express, or Cash. Rates quoted are based on double occupancy per room, per night and include a full breakfast each morning.  PA state sales tax of 6%, room tax 3%, and gratuity are not included. Rates are subject to change without notice. 

Cancellation/Changes: To cancel or change your reservation you must speak with us directly at 570-620-2246 (9:30AM to 9:00PM) to receive a cancellation confirmation #. Voicemails and emails are not acceptable cancellation notices.

Cancellation/Change Policies are as follows:

  • Reservations cancelled or changed 7 days in advance prior to arrival date will be refunded the one night deposit + taxes "per" a room booked.

  • Reservations cancelled or changed less than 7 days in advance will forfeit the one night deposit + taxes "per" a room booked that is cancelled unless we are able to rebook your "entire" stay for the dates cancelled for your room. 

  • Special Events, Large Group Bookings of 3 or more rooms, and Holidays/Holiday weekends require 30 days advance notice to cancel or change a reservation or a one night deposit + taxes per room(s) will be forfeited unless we are able to rebook the your "entire" stay for the dates cancelled for your room.

No shows will be charged a penalty equal to entire stay "per" a room booked + taxes so please call by 9PM on your day of arrival or you will be considered a no show and charged the full amount of your stay.

No refunds or credits for late arrivals or early departures. We are not responsible for inclement weather, late arrivals, early departures or plan changes. 

Please allow 14 day processing for all refunds.

Additional Charges/Children (14 years and Over): Guests booking room(s) are responsible for any damages that may occur including but not limited to smoking in the rooms or damages/accidents/late check-out fees that may occur during their stay and will be charged accordingly for any and all damages caused by them or their guests during their stay to the credit card(s) provided for the reservation(s). The "Garden Room", with it's twin size sofa-bed, is the only room which can accommodate 3 people in the B&B. Please make us aware if you intend to have 3 people in the "Garden" room so we can prepare the room ahead of time. Daily charges for more than two people in the "Garden" room is $15.   Sofa sleeper setup fee of $15 will apply if only '2" people are in the room.

Check-in/out: Check-in time is 3PM - 9PM.   Please no early arrivals.  Late arrivals after 9PM by "pre-arrangement" only. Check-out time is 11AM or before.  Late check-out fees may apply.   We have scheduled check-in times at the time of booking which can be adjusted by giving us a call before your scheduled check-in time so we can make arrangements to get you into the B&B if needed.  We are not responsible for guests that are unable to access the B&B if they miss their scheduled check-in time. We do not have a 24x7 desk for check-ins. 

Breakfast: A full breakfast is included in the price of the room and is served at 9:00 AM Sun - Fri, and at 8:30AM Sat in the dining room. Please let us know at time of "booking" if you have any special dietary restrictions, food allergies, vegetarian, or if you don't eat pork and we will take this into consideration when planning our menu. "Additional charges may apply if we need to pickup special items such as soymilk, special breads, egg whites, or vegetables for vegan diets".  Cranberry Manor does not assume "any" responsibility regarding food allergies. Guests are responsible for monitoring their own food allergies and what they eat during their stay with us.

If you have any questions we will gladly answer any questions or concerns that you may have.

Code of Conduct and Right to Refuse Service:  We want all our guests to enjoy a peaceful stay here at Cranberry Manor Bed and Breakfast. Cranberry Manor reserves the right to refuse service or lodging to anyone. Cranberry Manor reserves the right to ask any guest who is disruptive, abusive, threatening or offensive to our others guests or innkeepers to leave the B&B immediately with no refund for early departure.

Gift Certificate Redemptions:  Cranberry Manor Bed and Breakfast and Third Party issued Gift Certificates:   Please contact us directly when booking so we can confirm that we accept the third party gift card(s) you wish to redeem during your stay.  Some restrictions apply with Gift Card Redemptions per the "terms" of the third party so please review them carefully.  Some restrictions may include 7 day waiting period before a card may be redeemed after being purchased, limitation of 3 gift cards that can be redeemed per stay, etc.  So please review the third party gift cards terms.  A one night deposit is required when booking with a gift card or gift certificate and cancellation policies do apply.   Please note that room rates or taxes may have changed since the gift card or certificate was issued.  We will let you know at the time of booking if additional amount is due for your stay. 

If you have any questions please feel free to give us a call at 570-620-2246 between 9:30AM - 9PM (Please no late or early calls). We will gladly answer any questions or concerns that you may have. You can also contact us via our online form Contact US

  A Bed and Breakfast in the Poconos located in East Stroudsburg, PA
406 Cherry Lane Road - East Stroudsburg, PA 18301
Phone: 570.620.2246 (Call 9:30AM to 9:00PM Only)                   info@cranberrymanor.com